Brownlee.co now accepts returns for a full refund should the product be returned in its original condition with no damages. For any items not returned in this condition, we cannot grant the refund, and the merchandise will be returned to you. Upon inspection of returned goods, Brownlee.co will offer the option of a full refund, store credit, or an exchange for a different color or size.
A prepaid FedEx return label will be included with your package. Please use this label to send back item(s) you will be returning and we will provide you with your return option upon inspection of goods. If for some reason you did not receive a label, contact email@example.com and we will provide one for you.
If you have a concern regarding an issue with the condition of your purchase, please contact us at firstname.lastname@example.org (customer service) for further information.